AI Chatbot Development
We build an AI assistant for your website and WhatsApp line that answers with your own business information and hands over to your team when needed.
24/7 answers on your website and WhatsApp
Your customers don't ask questions according to office hours. An AI chatbot answers frequently asked questions about products, services, delivery and appointments on your website and WhatsApp line, day and night. Even when visitors phrase things differently, it understands the intent, gives a short and clear answer and points to the relevant page when needed. Your team can then focus on sales and specialist work instead of answering the same questions over and over. The All Inn assistant on our homepage is a live example of this approach: it clarifies a visitor's needs in a few questions and passes the request to our team.
Answers come from your own information
A general-purpose AI doesn't know your pricing policy, shipping terms or service scope. We feed the chatbot with your web pages, FAQs, product catalog and approved documents, and limit its answers to these sources. When a question has no match in the sources, it says so clearly instead of guessing and directs the user to your team. We agree up front who updates the sources when information changes, and we regularly report unanswered questions so we can fill content gaps together.
Handover to your team at the right moment
A good chatbot doesn't try to solve everything itself. Pricing exceptions, complaints and requests that need case-specific assessment are handed over to the right person together with the full conversation, so your team never has to ask the question again. Request details land in your CRM, email or WhatsApp Business account, and your sales team starts the day with a ready list of leads. Before setup, we define with you which situations are handed over and to whom.
Off-the-shelf platform or custom chatbot?
For standard Q&A and lead capture, an off-the-shelf chatbot platform can be a fast and economical start. When the chatbot needs to connect to your CRM, e-commerce platform, booking system or internal documents, a custom integration delivers better results. In the first meeting we assess your current needs and the connections you may add later, then recommend the right path; if an off-the-shelf tool meets your needs, we tell you so.
Setup process and measurement
The process runs in four steps: defining goals and scenarios, preparing knowledge sources, setup and testing, and post-launch improvement. Before going live, we test answer accuracy, behavior on ambiguous questions and handover using real question examples. After launch, we share indicators such as the answered-question rate, requests handed to people, response time and the number of leads coming through the chatbot in a monthly report. A simple chatbot can go live in about 2 weeks; multi-system integrations take longer depending on scope.
Frequently asked questions
The cost depends on the channels the chatbot runs on (website, WhatsApp), the volume of knowledge sources, the systems it connects to (CRM, e-commerce, booking) and monthly conversation volume. Once the scope is clear in the first meeting, we send you an itemized quote.
A simple chatbot that answers frequently asked questions on a single channel can go live in about 2 weeks. Projects that include CRM or e-commerce integration take a few weeks depending on scope.
Yes. We build chatbots that run on the WhatsApp Business platform. The same knowledge source can be used on your website and WhatsApp, so answers stay consistent on both channels.
This risk exists if the knowledge source is incomplete or outdated. That is why we limit answers to approved sources, make the chatbot say when it doesn't know instead of guessing, and review unanswered questions regularly.
Which data the chatbot collects, where it is stored and who can access it are documented before setup; unnecessary personal data is not collected. Privacy notices and consent steps are designed for the use case; we recommend reviewing the specific scenario with your legal advisor.
We can add chatbots to WordPress, Shopify, Ideasoft, custom software and similar platforms. We confirm compatibility and the integration method in the first analysis meeting.
Yes. We show your team how to update the knowledge sources and hand over a short user guide. If you prefer, we can also take care of updates and monthly improvements.
Let's define the right chatbot scenario for your business together